Privacy Policy

SIYelectric respects your privacy and is committed to protecting the personal information you provide when using our website, submitting an inquiry, requesting a quotation, or communicating with us.

This Privacy Policy explains how we collect, use, store, protect, and manage your information when you visit siyelectric.com or contact us regarding our products and services.

1. Who We Are

SIYelectric is operated by Anhui Siy Electric Co., Ltd. We supply industrial instrumentation products, including pressure transmitters, differential pressure transmitters, level transmitters, temperature instruments, instrument valves, manifolds, fittings, and related accessories.

Our website address is:

https://siyelectric.com

You can contact us at:

Email: info@siyelectric.com
WhatsApp: +86 180 1090 2158
Company: Anhui Siy Electric Co., Ltd.

2. Information We Collect

We may collect personal and business information when you visit our website, submit an inquiry form, send us an email, contact us through WhatsApp, or request product selection and quotation support.

The information we may collect includes:

• Your name
• Company name
• Email address
• Phone number or WhatsApp number
• Country or region
• Product inquiry details
• Model numbers, datasheets, specifications, or technical requirements
• Project information and operating conditions
• Shipping or delivery information when required for quotation or order processing
• Communication records related to inquiries, quotations, orders, or technical support

We may also collect technical information automatically when you visit our website, such as:

• IP address
• Browser type
• Device type
• Pages visited
• Time spent on the website
• Referring website or search engine
• General location information based on IP address
• Cookie and tracking preferences

3. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

• Responding to product inquiries
• Providing technical selection support
• Preparing quotations
• Confirming model codes, specifications, and datasheets
• Processing orders and delivery arrangements
• Preparing business documents such as invoices, packing lists, certificates of conformity, inspection reports, and shipping documents
• Providing after-sales service and technical support
• Improving our website, product pages, and user experience
• Analyzing website traffic and marketing performance
• Communicating with you about products, services, or project requirements
• Complying with legal, accounting, tax, customs, or regulatory obligations

We do not sell your personal information.

4. Product Inquiries and Technical Information

As an industrial instrumentation supplier, we may ask you to provide technical details so that we can recommend suitable products or prepare accurate quotations.

This information may include:

• Measured medium
• Pressure range
• Temperature
• Process connection
• Output signal
• Material requirements
• Accuracy requirements
• Explosion-proof or certification requirements
• Installation conditions
• Datasheets, drawings, model codes, or project specifications

We use this information only for product selection, quotation, technical confirmation, procurement, production, inspection, delivery, or after-sales support.

When necessary, we may share limited technical or order-related information with our manufacturing partners, suppliers, logistics providers, or service providers in order to complete quotation, production, inspection, or delivery work.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to ensure proper website operation, improve user experience, analyze website traffic, and support marketing activities.

Cookies may include:

Necessary Cookies

These cookies are required for basic website functions, such as security, page navigation, form submission, and WooCommerce-related functions.

Functional Cookies

These cookies help remember user preferences and improve website functionality.

Analytics Cookies

These cookies help us understand how visitors use our website, which pages are visited, and how users interact with our content.

Marketing Cookies

These cookies may be used to measure advertising performance, track conversions, or support remarketing activities.

Where required by applicable laws, we will ask for your consent before placing non-essential cookies. You may manage or withdraw your cookie preferences through the cookie banner or cookie settings on our website.

6. Third-Party Services

We may use third-party services to operate, secure, analyze, and improve our website. These services may process certain information according to their own privacy policies.

These services may include:

• Website hosting providers
• WordPress and WooCommerce plugins
• Elementor and website design tools
• Contact form plugins
• Security and anti-spam tools
• Google Analytics
• Google Ads
• Google Tag Manager
• WhatsApp contact links or plugins
• Email service providers
• Logistics and delivery service providers

If we use analytics or advertising tools, we will configure them according to applicable privacy and cookie consent requirements where necessary.

7. How We Share Information

We do not sell, rent, or trade your personal information.

We may share necessary information only in the following situations:

• With suppliers or manufacturing partners for quotation, technical confirmation, production, inspection, or delivery
• With logistics companies for shipment and delivery
• With service providers who help us operate our website, email, security, analytics, or business systems
• With banks, customs agents, or document service providers when required for international trade
• With government authorities, regulators, or legal parties when required by law
• When necessary to protect our legal rights, prevent fraud, or enforce business agreements

We only share the information necessary for the relevant business purpose.

8. International Data Transfers

Because SIYelectric serves international customers, your information may be processed in China or other countries where our suppliers, service providers, logistics partners, or business partners operate.

By contacting us or submitting information through our website, you understand that your information may be transferred to and processed in countries outside your own country or region.

We take reasonable measures to protect your information during such transfers.

9. How Long We Keep Your Information

We keep personal and business information only for as long as necessary for the purposes described in this Privacy Policy.

For example:

• Inquiry and quotation records may be kept for future communication and project follow-up.
• Order records may be kept for accounting, tax, customs, warranty, and after-sales purposes.
• Technical communication records may be kept to support product selection, replacement orders, and service history.
• Cookie consent records may be kept according to applicable consent management requirements.

You may request deletion of your personal information, unless we are required to keep it for legal, contractual, accounting, tax, customs, or legitimate business reasons.

10. Your Rights

Depending on your country or region, you may have certain rights regarding your personal information, including the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of processing
• Object to certain processing activities
• Withdraw cookie or marketing consent
• Request a copy of the information you have provided
• Unsubscribe from marketing communications

To make a privacy-related request, please contact us at:

Email: info@siyelectric.com

We may need to verify your identity before processing your request.

11. Email and Marketing Communications

If you contact us, request a quotation, or submit an inquiry, we may use your contact information to respond to your request and follow up on related products, services, or project requirements.

We may also send business-related communication about:

• quotations
• product selection
• order progress
• technical documents
• shipping information
• after-sales service
• relevant product updates

If you do not want to receive marketing or follow-up communications, you can contact us and request to stop receiving such messages.

12. Data Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include:

• HTTPS website encryption
• Limited access to inquiry and order information
• Secure hosting and website management
• Anti-spam and security tools
• Internal access control
• Regular website maintenance and updates

However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we will make reasonable efforts to protect your information.

13. Children’s Privacy

Our website is intended for business and industrial users. It is not directed to children, and we do not knowingly collect personal information from children.

If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to remove such information.

14. External Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend that you review the privacy policies of any third-party websites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business operations, legal requirements, or privacy practices.

The updated version will be posted on this page with a new “Last updated” date.

We encourage you to review this page periodically.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

SIYelectric
Company: Anhui Siy Electric Co., Ltd.
Website: https://siyelectric.com
Email: info@siyelectric.com
WhatsApp: +86 180 1090 2158